My Time at National Grid’s Sustainability Hub: Impressions on Customer Experiences with Energy Efficiency & Demand Response
By Samantha Caputo | Mon, October 24, 16
While completing my Masters of Science in Environmental Science and Policy at Clark University, I had the opportunity to work as a Smart Energy Ambassador at the National Grid Sustainability Hub (the Hub). Energy became my concentration in grad school; I look at it as the central point in environmental issues, as well as the solution. During my time at the Hub, I was able to interact with customers and help them engage with energy efficiency and demand response programs, while gaining a deeper understanding of how people use their energy.